Knowledgebase
It says that I'm already logged in
Posted by Go iHelp Administrator

Logon information is stored in the cookies of your browser's cache. If you get this message all you need to do is to close ALL open browsers (including ones not on our site). That should clear the cache and allow you to logon.

If closing open browser windows fails to properly clear your browing cache, please see this help article for additional information on clearing your specific browser's cache:

http://goihelp.helpserve.com/Knowledgebase/Article/View/61/11/how-to-clear-your-internet-browser-cache

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