Knowledgebase: Getting Started
System Requirements
Posted by Go iHelp Administrator, Last modified by Alle Fairhurst on 25 February 2014 12:25 PM

Our service works with most computers that can access the Internet and are able to access the online software application. Below are the minimum system requirements: 

  • Processor: Intel® Pentium® II 450MHz, AMD Athlon® 600MHz or faster processor (or equivalent)
  • Memory: 2 GB of RAM
  • Graphics Memory: 512MB of graphics memory
  • High Speed Internet Connection: Highly Recommended
  • Pop Up Blockers DISABLED
  • Adobe Flash Player: 10.0 or higher (http://get.adobe.com/flashplayer/?promoid=BUIGP)

  • Screen Resolution: 1152 X 864 or higher
  • Browser Window: Maximized to full extent
  • Browser Zoom Level: MUST be set at 100% 

Supported browsers (PC): 

·     Internet Explorer 7 or higher.

  • Google Chrome 7.0.5 or higher

Supported browsers (Mac):

  • Google Chrome 7.0.5 or higher

*We do not support Firefox or Safari.

*You cannot use our service on an iPad.

 

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