Enabling Cookies
Posted by Go iHelp Administrator, Last modified by Alle Fairhurst on 23 July 2015 11:34 AM

To enable cookies for Google Chrome, Internet Explorer and Mozilla Firefox, please follow these steps:

For Internet Explorer 7/8:

  • Open your browser, and select Internet Options from the Tools menu at the top.  
  • Select the Privacy tab.  
  • Make sure the slider is not set to “Block All Cookies”.  
  • The best setting is to set the option to “Medium”. 
  • Click Apply and then ok to save the changes. 


For Internet Explorer 9:

  • Open Internet Explorer
  • Click the Tools button Tools button, and then click Internet options.
  • Click the Privacy tab, and then move the slider to a position between the top and bottom so you're not blocking or allowing all cookies.
  • Click Sites.
  • In the Address of website box, type a website address, and then click Block or Allow.
  • As you type, a list of webpages that you've already visited will be displayed. You can click an item in the list and it will be displayed in the Address of website box.
  • Repeat step 5 for each website you want to block or allow. When you're finished, click OK.
  • Move the slider back to the position it was originally in, and then click OK.


For Mozilla Firefox 3.5/3.6: 

  • At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options. 
  • Select the Privacy panel. 
  • Set Firefox will: to Use custom settings for history. 
  • Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them. 
  • If you are troubleshooting problems with cookies, make sure Accept third party cookies is also check marked.  
  • Choose how long cookies are allowed to be stored:  
    • Keep until: they expire: Each cookie will be removed when it reaches its expiration date, which is set by the site that sent the cookie.  
    • Keep until: I close Firefox: The cookies that are stored on your computer will be removed when Firefox is closed.  
    • Keep until: ask me every time: Displays an alert every time a website tries to send a cookie, and asks you whether or not you want to store it.  
  • Click OK to close the Options window. 

For Google Chrome:

  • Click the wrench icon tools menu on the browser toolbar.
  • Select Settings.
  • Click the Under the Hood tab.
  • Click Content settings in the "Privacy" section.
  • Click the Cookies tab in the Content Settings dialog that appears:
  • To control how cookies should be handled for a few specific sites or domains, click Manage exceptions. To add a rule in the Cookie and Site Data Exceptions dialog that appears, follow these steps:

    1. Click the "Add a new exception pattern" field and enter the domain name for which you want to create an exception.
      • To create exceptions for an entire domain, insert [*.] before the domain name (e.g. [*.]google.com).
      • You can also specify an IP address, an IPv6 address, or a non-http URL.
    2. Use the menu to choose whether the site can set cookies. If you select Session only, its cookies are deleted every time you close your browser.

    You can also edit or remove exceptions using this dialog.

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